Shipping policy

At HAUNT, every order is made to order and carefully prepared through our trusted fulfillment partners. We’re committed to getting your spooky favorites to you safely and as quickly as possible. 👻

Processing Time

Orders typically take 2–5 business days to be processed and prepared for shipment.

During busy seasons, especially around Halloween, processing may take a little longer.

Shipping Time

After your order has been processed, estimated delivery times are:

🇺🇸 USA: 3–7 business days
🌎 International: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or customs.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with tracking information, allowing you to follow your package along the way.

International Orders

International customers may be responsible for customs duties, taxes, or import fees charged by their local authorities. These fees are not included in the product or shipping price.

Incorrect Address

Please make sure your shipping address is correct before completing your order. HAUNT is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible at support@haunthouse.co. so we can help resolve the issue.